Salient Features

• A team of highly qualified and trained doctors, nurses and patient care personnel to provide the highest standards of care
• Latest medical equipment and hospital information system
• Over 1500 leading doctors, 280 corporate clients and a patient base in excess of 8,00,000
• Clean and comfortable facilities at all locations
• Fully computerised health records
• 24 hour - Chemist, Ambulance, Patient Diagnostic and Emergency Services
• Regular educational and health camps to help educate patients on various health issues, so that they make informed choices
• A complete preventive healthcare programme - MAX 360^o and one of its kind 'Platinum preventive health programme'

Comprehensive Healthcare System

Max Healthcare model visualizes setting up of a world-class healthcare model offering the best medical assistance delivered seamlessly through state-of-the-art medical facilities.

Max Healthcare's network is designed to serve the entire gamut of medical needs of the nation and beyond, through a network of specialised healthcare facilities across Delhi, Noida and Gurgaon.

D L Shah National Award on 'Economics of Quality'

Max Healthcare received the Prestigious DL Shah National Award on 'Economics of Quality' from Quality Council of India, conferred during the National Quality Conclave held in New Delhi on February 6, 2009. Max Healthcare is the first organization in the country from the Healthcare sector to receive this award. The Award was received by Dr Pervez Ahmed, CEO & MD - Max Healthcare, Shubhra Verma and Ridhi Malhotra.

The DL Shah National Award on 'Economics of Quality' was given to Max Healthcare for a Six Sigma project on standardization and consolidation of housekeeping items. Through this project the organization was able to demonstrate significant improvement in quality by reducing complexity, better resource utilization, better vendor management that resulted in improved efficiency and service delivery to internal customers, patients and ultimately reduced costs.

NABH Accreditation for Blood bank

The Blood Bank at Max Healthcare was awarded the 'NABH Accreditation for Blood Bank' on February 6, 2009. The newly formed accreditation standard, measures the organizations compliance against stringent criteria on Blood Safety, Process Compliance, Infection Control and Monitoring.

"Getting the 'NABH Accreditation for Blood Banks' is the result of the dedication and hard work put in by the entire team working at the Blood Bank, who have untiringly committed to maintaining the highest quality standards. The award is an endorsement of these practices and an overall commitment of Max Healthcare towards these quality benchmarks, said Dr. Pervez Ahmed.

NABH

Max Super Speciality Hospital and Max Devki Devi Heart & Vascular Institute at Saket, the two tertiary care hospitals of Max Healthcare, are the first two hospitals of North India to have received the prestigious accreditation from National Accreditation Board for Hospital & Healthcare Providers at the 2nd National Quality Conclave in February, 2007. The accreditation is a recognition of Max Healthcare's commitment to provide the highest quality of care to its patients.

NABL

Max Labs 24x7 at MSSH, Saket has been accredited by The National Accreditation Board for Testing and Calibration Laboratories (NABL) with effect from 9th April, 2007 till 8th April, 2009. The first surveillance audit of NABL (ISO 15189: 2007) was carried out on 5th and 6thJuly, 2008 successfully.

Max Healthcare laboratories have successfully obtained NABL accreditation in the field of medical testing for the following disciplines:

• Clinical biochemistry
• Clinical pathology
• Haematology
• Immunohaematology
• Microbiology & serology
• Hispatology
• Cytopathology

Total Patient Care

Total Patient Care is not only curing and managing the patient's disease but caring about their physical, mental and emotional self. Total Patient Care is about empathetic listening, offering choices and respecting our patients' medical and non-medical needs and concerns.

Total Patient Care also means guiding the patients through periods of great stress, which illness invariably brings. Above all, it means respecting the patients' choices and confidentiality.

Max Healthcare is committed to quality care that not only addresses the illness but also concentrates on the overall wellness of the patients.We continuously strive to provide international patient care standards in order to satisfy the patients' and their families' needs better.

List of Specialities and Departments:

• Max Institute of Cardiac & Vascular Sciences
• Max Institute of Neuro Sciences
• Max Institute of Orthopaedics
• Max Institute of Obstetrics & Gynaecology
• Max Institute of Paediatrics
• Max Institute of Aesthetic & Reconstructive Surgery
• Max Eye Care
• Department of Mental Health & Behavioural Sciences
• Department of Lab Medicine & Transfusion Services
• Allied Speciality
• Urology
• Dermatology
• Pulmonology
• Endocrinology
• Internal medicine
• Mental health & behavioural sciences

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